4 Replies Latest reply on Jan 6, 2017 4:01 PM by tkaup

    Couldn't uninstall Creative Cloud for desktop.

    Tav15

      "Couldn't uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it."

       

      Hi

       

      I installed Creative Cloud to see if Premiere Pro would work alright on my Mac. It turns out my Mac is too slow for Premiere Pro CC.So I uninstalled Premiere Pro and the Media Encoder, that automatically downloads with it, and I am now trying to remove the Creative Cloud App from my machine but every time I try, the above message appears.

       

      The only thing left in the Creative Cloud apps is the Acrobat, but it's telling me that I cannot uninstall this from Creative Cloud.

       

      Is there something that I'm missing?

       

      OS X Yosemite Version 10.10.5

      Mac mini (Mid 2010)

      Processor 2.4 GHz Intel Core 2 Duo

      Memory 4 GB 1067 MHz DDR3

      Graphics NVIDA GeForce 320M 256 MB

       

      If you require any further details, please let me know and I'll be happy to provide them.

       

      Looking forward to hearing from you soon.

       

      George