I did something similar; I simply used Insert Hyperlink > Web Address and pasted the server address, which I copied out of my browser address window. For safety I preceded it with a paragraph:
The film can be downloaded from our Intranet server with the link below (if necessary paste the link into your browser):
I tested it on a couple of other PCs and it seemed to work. Clicking the link gives the "Save File" message, user can then save it to his/her desktop or any other location, and then run it.
This was HTML Help (CHM) on RoboHelp 5 and it still works with RH7.
I dont want the users to download the videos, i need the link to run the video off the network server. This is not related to a intranet server at all.
gets turned into ../../introduction.avi
the video ends up in the root of the mulitimedia folder of robohelp. Thus, if i understand this correctly it has just imported the file into robohelp local location before i generate the chm.
Instead of a URL been put in the URLs folder of robohelp.
Ok i have just tried with a text file and the network link works as a hyperlink. But if i trying with an AVI file robohelp is just importing it into the multimedia folder and not linking.
So is there any known issues with AVI files on a network server as a hyperlink.
Sorry, can't help you further. I'll have to turn you over to one of the clever people on this board.
thanks for trying Derek.
Hello again Anita
You are creating compiled CHM files, no?
If so, I'm thinking you could easily work past this by using the HTML Help Shortcut Control. Usually the Shortcut Control is used for launching things such as Windows Calculator or Windows Notepad. But I'm thinking it may work here to open the video clip separately and keep the actual clip outside of RoboHelp.
The only other option that immediately comes to mind is to use a redirect topic. But a Shortcut Control is simpler, so let's go there first.
To insert a Shortcut Control:
Open the desired topic in the Document Editing Pad.
Click inside your topic where you want the Shortcut Control to be inserted.
Click Insert > HTML Help Controls > Shortcut.
Enter some text to use for the button. (Or choose an image or possibly make it hidden)
Type [v]\\server-1\App\TutorialVideos\introduction.avi into the field where it says: Program to run when shortcut is activated.
Click Next > then Finish.
Compile and test.
Keep us posted on the outcome! Rick
I have tried the shortcut controller method and if i just paste the server link into the "Program to run when shortcut is activated." it is accepted but it is not working.
I then tried to use the browse (folder) to navigate to the location of the avi but i can only link to an EXE file and no other extension is available.
what is this redirect topic idea you have?
thank you very much for helping Rich this was the solution to get my stuff to work on the network server.
after designing a manual with html help control link in for my server based videos. We have now decided to test out a web based manual for the users.
Unfortuately, these html help controls no longer work in a webhelp version.
Anybody know why or how to fix this?