1 Reply Latest reply on Jun 22, 2016 12:58 PM by Peter Spier

    InDesign crashing before starting up

    sandrao45495577

      I have the most recent version of InDesign for CS5 but it won't open today. This is the error details:

      Full error log

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: InDesign.exe

        Application Version: 11.0.0.72

        Application Timestamp: 55673d21

        Fault Module Name: MSVCR120.dll

        Fault Module Version: 12.0.21005.1

        Fault Module Timestamp: 524f83ff

        Exception Code: 40000015

        Exception Offset: 0000000000074a46

        OS Version: 6.1.7601.2.1.0.256.48

        Locale ID: 1033

        Additional Information 1: e96d

        Additional Information 2: e96d168a708a894f776ffcb3f038a604

        Additional Information 3: caef

        Additional Information 4: caefbf2d35935a1f2bfd2a68367190d9