Our CPS is authenticating users across 3 domains (under one
main umbrella) successfully (against our LDAP), but we have 2
instances where we have 2 users with the same user name "ssmith"
and CPS will not allow access to either account, despite the fact
that they are unique entities (2 different domains) and are added
into 2 separate roles in the CPS manager. In CPS Admin, I can run a
user query and find both accounts with no problem. However, while
the connection key has run on their computers, their login won't
work. It will, however, work for any other user attempting to log
onto Contribute on that same computer.
The basic issue is that CPS seems to be balking at the
duplicate user names, even though the accounts are two separate
entities in two different domains. Sure CPS allows for users of
different domains to have similar login user names!? Any
suggestions would be helpful; couldn't find anyone else with this
problem in the forums. Thanks in advance!