5 Replies Latest reply on Jun 24, 2016 9:11 AM by kieranb82805038 Branched to a new discussion.

    Paid Stock images downloading but not opening

    kieranb82805038 Level 1

      I have brought several stock images off the same designer and seem to be alerted by the same message for all images. i am unable to open on my computer and upload to my wordpress website.

       

      Has anybody experienced similar??

       

      (Message) On my computer

       

      The document “AdobeStock_68222208.ai” could not be opened. The file isn’t in the correct format.

      The file might be corrupted, truncated, or in an unexpected format.

       

      (Message) on wordpress AdobeStock_68222343.ai Sorry, this file type is not permitted for security reasons.