1 Reply Latest reply on Jun 27, 2016 5:05 AM by davids13573494

    Premiere Elements 12, problem installing & running under windows 10.


      Premiere Elements 12 continued working fine when I upgraded from windows 7 to 10.  Having started with a new install of Windows 10 I cannot get Premiere Elements 12 to install and run.  It goes through the installation as far as the ‘Sign in Required’ screen after which the a 'Loading Exporter AVI.pm' appeared and it then became unresponsive.  When trying to run Premiere Elements subsequently the ‘Organizer’ seems to work but the Video Editor does not respond to either ‘New Project' or ‘Existing Project’.  I had the same result with the copy on the CD and the latest Premiere Elements downloaded from the website.  Anyone any ideas?