1 Reply Latest reply on Jun 24, 2016 8:47 PM by Rajashree Bhattacharya

    windows can't open this file (after updating to CC 2015.3)

    majidalaydeross

      Hi..

       

      I've just updated 2 days ago, and now all the adobe file icons give me this message when clicked on:

      "To open this file, Windows needs to know what program you want to use to open it.  Windows can go online to look it up automatically, or you can manually select from a list of programs that are installed on your computer."

       

      If I manually select the program, it acts as if nothing was selected,

      If I try to look online it returns with no results..

       

      My only solution currently is to launch Adobe Premiere, After Effects or whichever software, and use the Open menu from inside the application.


      Opening the files from their folders isn't an option now at all :/

       

      Please advice