1 Reply Latest reply on Jun 27, 2016 12:39 AM by Chetna Srivastava

    Lightroom 6 Configuration error 1

    stephanieb30196924

      Hi,

       

      I have had lightroom 6 installed via disk on my Windows laptop for about 6 months until recently it has completely stopped working.

       

      When i click on the icon it comes up with the following message;

       

      please unintall and reinstall product

      Error 1

       

      However when i go to uninstall the product from programes it will not allow me it says uninstalled failed.

       

      I have then googled and used adobe help but cant find what I am looking for.. I have gone onto CC via my desktop bar and it will not allow me to uninstall via there as there is no option to.

       

      Please can someone help asap as I am in desperate need to use Lightroom as I have a Maternity shoot coming up.

       

      Thanks

      Steph