0 Replies Latest reply on Jun 25, 2016 11:45 AM by carlos_spork

    Flas Player update installed McAfee Security Scan Plus

    carlos_spork Level 1

      Hello,

       

      Today, a pop-up window from Adobe reported that there was an update available for Flash Player. I installed the update, but the update also installed McAfee Security Scan Plus without any warning or any option to opt-out from installing this software.

       

      The problem I have now is that I am already running an antivirus (a paid version of Avast Internet Security), which started reporting issues caused by McAfee (I guess it's because both have overlapping antivirus features).

       

      I would appreciate any help with uninstalling this software. So far, I've tried the standard uninstall process and a software provided by Microsoft Support (I have a paid subscription), but to no avail. The uninstall process always fails, and I was told that the only way to get rid of this unwanted software is to reinstall Windows 10 from scratch.

       

      Windows 10, version 1511, build no. 10586.318

      Microsoft Edge 25.10586.0.0, EdgeHTML 13.10586

      Internet Explorer version 11.306.10586.0

      Flash Player 21.0.0.242

       

      Thank you.