Are you able to publish the document successfully? If yes, i assume you are facing issue while viewing it on browser. May I know which browser are you trying? Try to open the same on chrome. Let me know if issue persists there as well.
OR, If you are facing some problem while publishing, share with me the error that you have received while publishing.
I am having a similar issue, where if opened on chrome, the video controller is not responding. It is there, but when you click to press play, nothing happens. Yet when opened on safari, it plays fine. As we will be sending this document to many clients, it is imperative that it works across all browsers. Please advise.
Any updates on this? I had the same problem as Max. I published my document and the video player on Page 3 will not play in Chrome, but it does work in Firefox.
I am, however, able to play videos in this document that was also published online through InDesign. This makes me certain I am doing something wrong or have some incorrect setting, but I'm out of ideas as to what that is.