1 Reply Latest reply on Jun 27, 2016 4:14 AM by Nanaky

    E_ACT_NOT_READY error




      I'm on a mac, trying to download a library book to Digital Editions. When I activate the downloaded file I get the E_ACT_NOT_READY error message.


      That's one problem. I searched on the internet to find a solution. Someone somewhere suggested erasing the authorisation on my account. When I try to do that it doesn't work: Digital Editions says it's unable to erase authorisation at this time and that I have to try again later.


      Thanks for any help,


      Best wishes,



      Screen Shot 2016-06-26 at 14.23.15.png

      Screen Shot 2016-06-26 at 14.22.39.png


        • 1. Re: E_ACT_NOT_READY error
          Nanaky Level 5



              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.




              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.