Web Detail View Suddenly Not Showing Area

[Bcrocketclub]

I have a web app that I setup or member profiles. Within the detail view, I have the tag  "{module_webappscustomer id="28443" filter="latest" useBackupTemplate="true" resultsPerPage="1" hideEmptyMessage="true"}" which then shows the backup list view I set-up for this web app. I have 2 questions, one is more pressing. The web app layout was working wonders and I ran through registering 5 different fake profiles with everything showing. Suddenly, nothing is showing when nothing was changed? If I remove from the tag "hideEmptyMessage="true" it will show the no items message when there is items submitted by the customer to show and were showing yesterday. Here is the code for this area (I highlighted the code that is suddenly not working that I have seen work perfectly) below. I have this same code on a mini profile card that was working and pulling the main list view to show it with a different layout. Both are not working???

<style>

    img {

        display: block;

        margin: auto;

    }

    iframe {

        display: block;

        margin: auto;

        padding: 25px;

    }

</style>

<div class="row">

    <div class="large-6 medium-12 small-12 columns">

        <div class="team-detail">

            <figure class="wow swing" data-wow-duration="0s"><img src="{tag_profile photo_value}">

                <div class="ch-info"> </div>

            </figure>

        </div>

    </div>

    <div class="large-6 medium-12 small-12 columns" style="text-align: center;">

<img src="/_assets/img/Player_Final.png?Action=thumbnail&algorithm=fill_proportional&width=175" width="175" alt="Athlete" title="Athlete">

        <h3 style="text-align: center;"> {tag_name}</h3>

     </div>

<div class="large-6 medium-12 small-12 columns" style="text-align: center;">

   {module_webappscustomer id="28443" filter="latest" useBackupTemplate="true" resultsPerPage="1" hideEmptyMessage="true"}

    </div>

</div>

<div class="large-12 medium-12 small-12 columns">

    <h4 style="text-align: center;">Overview</h4>

    <p class="lead" style="text-align: center;">{tag_description}</p>

</div>

<div class="large-12 medium-12 small-12 columns">

    <h4 style="text-align: center;">Action Shots</h4>

</div>

<div class="small-12 medium-3 large-3 columns border"><img src="{tag_action shot 1_value}"> </div>

<div class="small-12 medium-3 large-3 columns border"><img src="{tag_action shot 2_value}"> </div>

<div class="small-12 medium-3 large-3 columns border"><img src="{tag_action shot 3_value}"> </div>

<div class="small-12 medium-3 large-3 columns border"><img src="{tag_action shot 4_value}"> </div>

<div class="large-12 medium-12 small-12 columns">

    <h4 style="text-align: center;">Highlight Reels</h4> </div>

<ul class="small-block-grid-1 medium-block-grid-1 large-block-grid-2">

    <li>

        <iframe width="500" height="300" src="https://www.youtube.com/embed/{tag_highlight reel 1}?rel=0&controls=0" frameborder="0" allowfullscreen=""></iframe>

    </li>

    <li>

        <iframe width="500" height="300" src="https://www.youtube.com/embed/{tag_highlight reel 2}?rel=0&controls=0" frameborder="0" allowfullscreen=""></iframe>

    </li>

</ul>

Thanks ahead of time for any help...

Sarah

[Liam Dilley]

Hi Sarah,

- Web app items still assigned owner as person you are logging in as?

- Web app items not disabled or expired?

[Bcrocketclub]

All people are assigned and they are all enabled. This was the first thing that I checked. It makes no sense! I have placed the code on the page just to repeat it. Nothing..

[Liam Dilley]

You need to check if the content you think is for that person is correct, you are logged in with that right person, you not wiped out your list backup layout and things like that.
If you do the below on a page when logged in and view your browsers console and see if there are any items in the collection. If there is then you need to check your CSS and html output because the data is there, or as mentioned your backup layout. IF there is no content then there are no items owned by that customer in that web app. Also is the web app id value the right web app?

{module_webappscustomer id="28443" filter="latest" useBackupTemplate="true" resultsPerPage="1" hideEmptyMessage="true" collection="test"}

<script>console.log({{test|json}});</script>

[Bcrocketclub · Accepted solution]

Thank you for the responses. The strangest thing is what occured with all this. I even went back to deleting then reeseting them. The collection had what I needed but the data wasn't showing up, no matter how much and I didn't have time to adjust so had to move the items to the Web app and connect a little different temporarily. To add, everything shared is what someone normally should do and is usually the way to fix. I know it was connected because I would have the no items available show. The people were assigned and everything but it still wouldn't show. It showed for one but not another person, which was the 2 test people right before live. I will says this is answered because they are the normal way to check and ensure everything is good.

Best Regards,

Sarah Mullin