3 Replies Latest reply on Jun 27, 2016 6:00 AM by Chetna Srivastava

    Map Module Crashes

    U645893 Level 1

      I am running Lightroom version: CC 2015.6 [ 1078672 ] on Windows 7 Pro, 64 bit, fully updated.  Every time I click on the Map module tab, Lightroom stops working and crashes.  I created a new, empty catalog, same thing, click on the Map tab and Lightroom crashes.  In the Windows Application Log, I get an Event ID: 1000, and here are the details:



      Faulting application name: lightroom.exe, version:, time stamp: 0x574fc246


      Faulting module name: libcef.dll, version: 3.1750.1805.0, time stamp: 0x53eb9d68


      Exception code: 0x80000003


      Fault offset: 0x000000000018b088


      Faulting process id: 0x1954


      Faulting application start time: 0x01d1d066eef8fd8d


      Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe


      Faulting module path: C:\Program Files\Adobe\Adobe Lightroom\libcef.dll


      Report Id: 366e5cca-3c5a-11e6-878b-ac7ba1d00178


      Any help resolving this issue is most appreciated.