2 Replies Latest reply on Jun 27, 2016 10:27 AM by albertc52121104

    Digital Signature issues

    albertc52121104 Level 1

      I have a form with digital signature fields, and had no issue previously signing the document.  I opened it one day and it prompted me to create a digital signature.  I tried to open it another computer in the office and it worked fine.  Would there be a reason for this?

        • 1. Re: Digital Signature issues
          George_Johnson MVP & Adobe Community Professional

          DId it prompt you to create a digital signature in the document, or a digital ID on your system when you clicked one of the signature fields? What OS and version of Acrobat are you using?

          • 2. Re: Digital Signature issues
            albertc52121104 Level 1

            Sorry George, I should have been a little clearer.  It prompted me to create a digital ID when I clicked on the signature field.  My company uses Windows 7 and we have Adobe Reader XI.  I skipped creating the ID and signed on to a different computer and when I clicked on the signature field, it went through with no issue (the signature being my work email address and the date and time stamp). 

             

            Thank you sir.