I made a questionnaire and send it in an e-mail. I told them that they need the AdobeaAcrobatReader and included an download link.
The problem is that some people are texting back that they can not fill out the interactive parts. They say there are just dots to see as they try to write words or numbers. What can I do to change that?? and please try to keap it simple, I'm not a native speaker
I tried it myself and a friend of mine did to: there it worked. I have already changed the word type to Arial.
I didn't find an answer anywhere but I still hope it is easy so solve.
thanks so much!!
Double-check with them what application they're using to open the files with. Ask for screenshots if necessary.