1 Reply Latest reply on Jun 30, 2016 10:27 AM by KanikaS

    Adobe stock photos reads damaged in Creative Cloud but ok in Preview

    yoyomaryoo6 Level 1

      Obviously when Adobe bought out Dollar Photo Club, they wanted the existing members to sign-up for a more expensive plan. Invoicing a pain but covered elsewhere.


      I now buy an Adobe stock photo download it to my computer. About 20% of the time, opening it in Creative Cloud gives me an error message of "file appears damaged" with part of the image missing. Open it in Preview or MS Office, no problem.


      Jeese Adobe, what baggage are you attaching to the jpegs?