3 Replies Latest reply on Aug 5, 2016 12:52 PM by Adorobat

    #system error

    durgeshs38254954


      ado
      be on my windows phone is showing as"a system error has been occurred" how to manage this?

        • 1. Re: #system error
          Adorobat Adobe Employee

          Hi durgeshs38254954 ,

           

          Could you please tell what version of Acrobat Reader do you have?

          Is this happening with a single file or with all of them?

          Also what version of Windows Operating System do you have?

          Would it be possible to share the file with us @ [Admin: Private email id removed, you may use personal message option to share details]

           

          Thank You!

          Shivam

          • 2. Re: #system error
            durgeshs38254954 Level 1


            thanks for your response shivam!

            I would like to inform you that this problem comes with any kind of pdf file.

             


            I am using Lumia 535 windows phone which runs on windows 8 denim version.
            I had installed the latest available free version of adobe from windows store.

            • 3. Re: #system error
              Adorobat Adobe Employee

              Thank you for the information.

               

              Would it be possible to share any pdf file with us @ [Admin: removed private email id]?