5 Replies Latest reply on Jun 30, 2016 7:24 AM by abavetta

    Cannot update Flash Player on OS X El Capitan

    NobleUplift Level 1

      This is similar to my last issue:

       

      Cannot update Flash player on Mavericks or Yosemite?

       

      I cannot update Flash Player from version 21.0.0.242 to 22.0.0.192. Eventually, I got Flash Player to update but I don't remember how I did it.

       

      Once again I'm getting the cryptic:

       

      OFcKhkk.png

       

      It fails at 59% if that means anything.

       

      Here is my log from ~/Library/Logs/FlashPlayerInstallManager.log:

       

      2016-06-29 12:31:06 -0500 [I]  IM: ---------- log start ----------

      2016-06-29 12:31:06 -0500 [I]  IM: All install checks pass

      2016-06-29 12:31:07 -0500 [I]  IM: You may need to restart your browser to use this version of Flash Player.

      2016-06-29 12:31:07 -0500 [I]  IM: [install started]

      2016-06-29 12:31:08 -0500 [E]  RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'

       

      2016-06-29 12:31:08 -0500 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':

      {

          NSFileCreationDate = "2016-06-13 22:21:01 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileHFSCreatorCode = 0;

          NSFileHFSTypeCode = 0;

          NSFileModificationDate = "2016-06-13 22:21:01 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 2541;

          NSFileReferenceCount = 1;

          NSFileSize = 22784;

          NSFileSystemFileNumber = 72110938;

          NSFileSystemNumber = 16777220;

          NSFileType = NSFileTypeRegular;

      }

       

      2016-06-29 12:31:08 -0500 [E]  RA:

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':

      {

          NSFileCreationDate = "2014-10-20 04:03:46 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileModificationDate = "2016-06-29 17:31:07 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 449;

          NSFileReferenceCount = 9;

          NSFileSize = 306;

          NSFileSystemFileNumber = 19557275;

          NSFileSystemNumber = 16777220;

          NSFileType = NSFileTypeDirectory;

      }

       

      2016-06-29 12:31:08 -0500 [E]  IM: [install failed: 30]

      2016-06-29 12:31:08 -0500 [E]  IM: Install failed with error code: 30.

      2016-06-29 12:31:08 -0500 [I]  IM: ----------  log end  ----------

       

      The log is the exact same after every failed installation.