0 Replies Latest reply on Jul 1, 2016 7:11 AM by ciaranm66646120

    The vendor account you entered is not associated with the item you are trying to open, try again.

    ciaranm66646120

      Hi,

      I downloaded digital editions on my work computer to read an ebook for work. i selected to authorise computer without an ID.

      I did the same with my persona laptop and it worked.

       

      I then wanted to view the ebook on my ipad, so i had to download the bluefire app, it said there was and issue with the adobe ID so i created one. It did not work.

       

      So i went to my laptop and de-authorised the account and the re-authorised it with my adobe ID and now it wont let me open the ebook on my computer!  I get the message displayed above. I have contact the help chat which told me to come here.

       

      Can anyone help? I cannot open the ebook now and i will need to access it for work soon