InDesign CC Crashes when using shadow effects:
I have the same problem. Wish I would have NEVER installed the update June 13, 2016 on my PC. The short cut quick photo sizing on work space are gone, my mouse will not work properly and InDesign CC now crashes when using drop shadow effects. PLEASE let me reinstall the previous version that worked Perfectly!
If you want to go back to version 11.3 you need to uninstall InDesign, then go to Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools and carefully follow the directions, followed by downloading the 11.3 update from All Adobe CC 2015 Updates: The Direct Download Links for Windows | ProDesignTools or All Adobe CC 2015 Updates: The Direct Download Links for Mac OS | ProDesignTools
I would suggest rather than trying unintsallting, please clear your cache and preferences and then try again.
Clear InDesign Cache and Preferences by either renaming the Cache/Preferences folder or by deleting it altogether. (Renaming of the folder is preferred)
Preferences folder location: -
Windows 7 or 10: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\
Macintosh: Hard Drive/Users/<USER>/Library/Preferences/Adobe InDesign/<Version #>
Cache folder location: -
Windows 7 or 10: C:\Users\<USER>\AppData\Local\Adobe\InDesign\<Version #>\<Language>\Caches\
Macintosh: Hard Drive/Users/<USER>/Library/Caches/Adobe InDesign/<Version #>/<Language>/
Now re-try doing the same steps. If this doesnot work as well, please share with me a sample file on which you are seeing this happening.
Mail ID: email@example.com
Thanks for your help! I did what you suggested, and it seems to be working so far. Since the problem didn't occur every time I added a shadow, I am going to give it a few days (and several more drop shadows) to see if it is completely fixed. I'll make sure to report back.
Thanks so much!
UPDATE: It didn't work.
Sorry you're having the same problem, Bill! It's frustrating! Try Monica's solution and let us know if it works for you!
Oh no! It looked so promising, but it crashed again. I will send you a couple of files. Thank you!