3 Replies Latest reply on Oct 9, 2016 9:35 PM by travisbrainerd

    Unable to install extensions in Extension Manager for Animate CC

    Holly Daye Level 1

      Hi

       

      I have installed and reinstalled all my Adobe apps on Mac OS X but when I open Extension Manager, the Products tab is empty. I can't install any of my extensions either. I tried the solutions from some of the Adobe forums here but none work. I also receive this error message when I try to install one of the extensions:

       

      "This extension can not be installed, it requires Flash version 9 or greater."

       

      Any suggestions? If there isn't, is there an alternative for installing ZXP files?