3 Replies Latest reply on Jul 4, 2016 4:32 AM by PaulieSC

    Licensing Manager going round in circles




      I used to have a full blown subscription, but let it expire and renewed with just the photography option. I've reinstalled the Creative Cloud app and run through and installed Photoshop and Lightroom. However they won't open. The PDApp, Licensing Manager just comes up says I've no subscription. I click Try Again, it says ok you're fine then comes back with you've no subscription again. So I can't open the apps.


      I'm on a Mac, latest OS X version. Latest Creative Cloud version. I've logged out of Creative Cloud, deleted the opm.db and re-opened and relogged in. No change.


      Any ideas?