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1. Re: Can't log in to the PhoneGap Build
VectorP Jul 4, 2016 12:38 PM (in response to dealancer)Excuse me, I'm a bit new to this forum and have two questions:
- why is this topic marked "Assumed Answered"?
- if it's not answered yet, is it considered OK for Adobe to not react to such ticket within several hours? Frankly, I find it problematic for a customer if no login is possible and no solution is offered quickly.
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2. Re: Can't log in to the PhoneGap Build
Chris W. Griffith Jul 4, 2016 12:56 PM (in response to dealancer)For account issues, you will need to contact Customer Care directly: Contact Customer Care
Those of us who support the forums in an 'unofficial' capacity do not have access to that type of information. In addition, unlike Customer Care, the forums are not monitored 24/7.
Chris
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3. Re: Can't log in to the PhoneGap Build
pkp64667463 Jul 16, 2016 6:33 AM (in response to Chris W. Griffith)I am facing the same issue. As suggested by Chris, I got in touch with the Customer Care. But hey , I was redirected back to this forum !
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4. Re: Can't log in to the PhoneGap Build
dealancer Aug 1, 2016 9:12 AM (in response to Chris W. Griffith)I was referred back to the forum from the customer care.
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5. Re: Can't log in to the PhoneGap Build
vangrooverAug 1, 2016 3:22 PM (in response to pkp64667463)
hi pkp64667463
that email address is linked to an account that was opened with a github username: rambut*********
Are you able to sign in to phonegap build with that github username by clicking on the github button on the login page?
Once signed in you should be able to link that account with an Adobe ID.
Or i can just delete the existing account and you can register again.
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6. Re: Can't log in to the PhoneGap Build
vangrooverAug 1, 2016 3:24 PM (in response to dealancer)
hi dealancer
you already have an adobe ID linked to your account.
does this message mention show up when you click the large "sign in with adobe ID" button on the login page? you do not have to enter your email and password on our site, it will use the single sign on page at adobe.
The adobe ID that is linked to PhoneGap Build is the same one used for the forums here.
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7. Re: Can't log in to the PhoneGap Build
larsb96392218 Jun 14, 2017 3:22 AM (in response to vangroover)Hi. I have the same issue and can no longer give PhoneGap Build access to all of my Github data just to be able to log in. I've already been in contact with Customer Care and they sent me here. Can you please delete my account so I can register again?
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8. Re: Can't log in to the PhoneGap Build
vangrooverJun 14, 2017 5:19 PM (in response to larsb96392218)
you cant login with your github account or using the old email and password sign in method? it is the same email as your account on the forums. you can reset your password here: https://build.phonegap.com/people/password/new
or if you want i can just delete your account if you dont want access to any apps / signing keys on that account.
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9. Re: Can't log in to the PhoneGap Build
larsb96392218 Jun 15, 2017 2:58 AM (in response to vangroover)No unfortunately. I get this email when i user the new password link:
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Hello ****@***
Recovering your Github ID (****)
Try signing in with one of those accounts. If you've forgotten your credentials, you can reset them at https://github.com/sessions/forgot_password
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Trying to sign in to PhoneGap using my github account requires me to give PhoneGap full access to every single repository i have. This is no longer possible for me. I would appreciate if you just deleted my current account as I don't need access to those keys anymore.
Thanks!
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10. Re: Can't log in to the PhoneGap Build
pkp64667463 Jun 15, 2017 3:24 AM (in response to larsb96392218)I have given up solving this but to create a new Abode account with a new
gmail.
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11. Re: Can't log in to the PhoneGap Build
vangrooverJun 15, 2017 1:25 PM (in response to larsb96392218)
ok, deleted the account, you can re-register.
and tell github you want to have more oauth scopes so we dont have to request full access!!!!