Can't log in to the PhoneGap Build

Excuse me, I'm a bit new to this forum and have two questions:

- why is this topic marked "Assumed Answered"?

- if it's not answered yet, is it considered OK for Adobe to not react to such ticket within several hours? Frankly, I find it problematic for a customer if no login is possible and no solution is offered quickly.

For account issues, you will need to contact Customer Care directly: Contact Customer Care

Those of us who support the forums in an 'unofficial' capacity do not have access to that type of information. In addition, unlike Customer Care, the forums are not monitored 24/7.

Chris

I am facing the same issue. As suggested by Chris, I got in touch with the Customer Care. But hey , I was redirected back to this forum !

hi pkp64667463

that email address is linked to an account that was opened with a github username: rambut*********

Are you able to sign in to phonegap build with that github username by clicking on the github button on the login page?

Once signed in you should be able to link that account with an Adobe ID.

Or i can just delete the existing account and you can register again.

hi dealancer

you already have an adobe ID linked to your account. 

does this message mention show up when you click the large "sign in with adobe ID" button on the login page? you do not have to enter your email and password on our site, it will use the single sign on page at adobe.

The adobe ID that is linked to PhoneGap Build is the same one used for the forums here.

Hi. I have the same issue and can no longer give PhoneGap Build access to all of my Github data just to be able to log in. I've already been in contact with Customer Care and they sent me here. Can you please delete my account so I can register again?

you cant login with your github account or using the old email and password sign in method?  it is the same email as your account on the forums.  you can reset your password here: https://build.phonegap.com/people/password/new

or if you want i can just delete your account if you dont want access to any apps / signing keys on that account.

No unfortunately. I get this email when i user the new password link:

------------

Hello ****@***

Recovering your Github ID (****)

Try signing in with one of those accounts. If you've forgotten your credentials, you can reset them at https://github.com/sessions/forgot_password

------------

Trying to sign in to PhoneGap using my github account requires me to give PhoneGap full access to every single repository i have. This is no longer possible for me. I would appreciate if you just deleted my current account as I don't need access to those keys anymore.

Thanks!

I have given up solving this but to create a new Abode account with a new

gmail.

ok, deleted the account, you can re-register. 

and tell github you want to have more oauth scopes so we dont have to request full access!!!!