1 Reply Latest reply on Jul 5, 2016 6:01 AM by Steve Grisetti

    import audio does not work

    jon kavlin8776752

      when I try to import audio files the following is dispalyed: Error message: The importer reported a generic error

       

      I have just moved my Premier Element 10 to a new PC. On the old PC this was not a problem.

        • 1. Re: import audio does not work
          Steve Grisetti Adobe Community Professional

          In my books I recommend that you only use WAV files as your audio for best program performance.

           

          But note that some purchased music tracks (particularly tracks purchased from iTunes) has digital rights management built into it that will block you from using the music in a video project. When you try to use music from iTunes in a Premiere Elements project (or pretty much any editor), the program will throw up an error code.