1 Reply Latest reply on Jul 5, 2016 5:08 AM by Mohammad.Harb

    AE Launch

    louisp68033900

      Every time I try and launch AE from the Adobe CC App, I get this message. How can I fix this?

       

      After Effects can’t continue: Error while accessing the preference files inside “/Users/louispopping/Library/Preferences/Adobe/After Effects/13.8”, please verify the file permissions and try again.