Instead of double clicking a topic, right click and try Edit With > RoboHelp WYSIWYG.
If that doesn't work, I think I would go straight for an uninstall and reinstall, assuming this is the same with all projects.
I am having this problem again. I have tried everything I can think of to resolve the problem. The only thing that is working right now that will allow me to open any of my topics is to create a new topic. This somehow allows the WYSIWYG editor to start working again and allows me to open my existing topics.
I have not reinstalled yet. I am trying to avoid it like the plague since I would have to get my IT dept involved.
My projects are on my local hard drive.
The sample projects seem to work OK.
I have played around with the project a little more and I am finding that if I open certain topics for editing first then everything works fine. It seems like trying to open up some topics right after opening the project will cause a crash. In other words my problem seems to be topic dependent.
I looked at the HTML behind topics that work fine and ones that cause a crash and at first I thought the common link between the ones that were causing the crash were that they had some meta tags that started out like:
<meta name=MS-HAID content=
but I found one exception so now I have no idea.
Go to http://www.helpware.net/FAR/far_faq.htm and search in that page on MS-HAID.
The tag is index related. Does thinking "index" prompt any thoughts on the cause of the problem?
In a copy of the project, try trashing the index and all references to that tag.
Before that, try renaming the CPD file via Windows Explorer and then re-open the project.
If the supplied projects work, I doubt a reinstall will make any difference.
See www.grainge.org for RoboHelp and Authoring tips
Thanks for all of the ideas Peter. Unfortunately, I have other things I have to move on to. I will keep a note to try the index thrashing sometime when I have more time.
As for the cpd file, that is one of the first things I tried but it did not help.
For now, I will just have to use the workaround of editing a topic i know does not have problems right after opening the project.
Well, it seems that my workaround is not working so well on another project that I am editing today. I just remembered my other workaround which is to create a new topic before trying to open any existing topics (I probably got the idea from you or someone else in the forum).