Can't open existing topics after opening project

[HydroModeler]

Hi, I am using RH7 with Win XP.

When I open up my project and double click on an existing topic to edit it, RH7 stalls/crashes. If I create a new topic, then open an existing topic, everything works fine.

I thought the solution was the default editor setting I found in the following topic but it turns out that it did not permanently fix the problem.

http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=65&catid=447&threadid=1402188&C...

Any ideas?

[Peter Grainge]

Instead of double clicking a topic, right click and try Edit With > RoboHelp WYSIWYG.

If that doesn't work, I think I would go straight for an uninstall and reinstall, assuming this is the same with all projects.

[HydroModeler]

I am having this problem again.  I have tried everything I can think of to resolve the problem.  The only thing that is working right now that will allow me to open any of my topics is to create a new topic.  This somehow allows the WYSIWYG editor to start working again and allows me to open my existing topics.

[Peter Grainge]

Did you uninstall and reinstall?

Are your projects on your hard disk?

Same problem with the supplied sample projects?

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See www.grainge.org for RoboHelp and Authoring tips

[HydroModeler]

I have not reinstalled yet.  I am trying to avoid it like the plague since I would have to get my IT dept involved.

My projects are on my local hard drive.

The sample projects seem to work OK.

I have played around with the project a little more and I am finding that if I open certain topics for editing first then everything works fine.  It seems like trying to open up some topics right after opening the project will cause a crash.  In other words my problem seems to be topic dependent.

I looked at the HTML behind topics that work fine and ones that cause a crash and at first I thought the common link between the ones that were causing the crash were that they had some meta tags that started out like:

<meta name=MS-HAID content=

but I found one exception so now I have no idea.

Any ideas?

Thanks

[Peter Grainge]

Go to http://www.helpware.net/FAR/far_faq.htm and search in that page on MS-HAID.

The tag is index related. Does thinking "index" prompt any thoughts on the cause of the problem?

In a copy of the project, try trashing the index and all references to that tag.

Before that, try renaming the CPD file via Windows Explorer and then re-open the project.

If the supplied projects work, I doubt a reinstall will make any difference.

---

See www.grainge.org for RoboHelp and Authoring tips

[HydroModeler]

Thanks for all of the ideas Peter.  Unfortunately, I have other things I have to move on to.  I will keep a note to try the index thrashing sometime when I have more time.

As for the cpd file, that is one of the first things I tried but it did not help.

For now, I will just have to use the workaround of editing a topic i know does not have problems right after opening the project.

Thanks again.

[HydroModeler]

Well, it seems that my workaround is not working so well on another project that I am editing today.  I just remembered my other workaround which is to create a new topic before trying to open any existing topics (I probably got the idea from you or someone else in the forum).

[HydroModeler]

Thanks Peter