2 Replies Latest reply on Jul 6, 2016 2:55 PM by mollybd

    Shutting off TypeKit

    rookiemistake

      Hi all, I have a file that was provided and the designer was using typekit.

      I need to be able to package this file to upload to our Uproduce server so I can develop a variable template online for our client.

      I purchased the font to load locally and removed the synced font and shut off typekit, yet it still says the font is synced when it is activated in suitcase.

      It shows in the font dropdown as a synced font.

      What gives, how do I wipe any existence of typekit from InDesign so it will never see it again.

      I am running Creative Cloud CC2014.

       

      Thanks!

       

      Matt.

        • 1. Re: Shutting off TypeKit
          Steve Werner Adobe Community Professional & MVP

          Moving to Typekit forum

          • 2. Re: Shutting off TypeKit
            mollybd Adobe Employee

            Hi Matt,

             

            I believe I responded to your support email, but just to document it here as well - I would first suggest that you make sure you've restarted the computer in the following method:

             

             

            1. sign out of the Creative Cloud desktop application, by choosing Preferences > General, and clicking the Sign Out button (screenshot attached).

             

            2. quit the Creative Cloud desktop application

             

            3. restart the computer

             

            4. start the Creative Cloud desktop application

             

            5. sign back in to Creative Cloud

             

             

            The new Adobe ID session coupled with the restart may get the fonts working for you.

             

             

            If you're still having issues, we'll follow up via email at support@typekit.com.

             

            Best regards,

            Molly