I see you have an Adobe account under the same email as with forums, however i don't see any purchase.
Request you to kindly get in touch with Adobe support for help and information:
**Be sure to remain signed in with your Adobe ID before accessing the link above**
The payment has not gone through, no orders has been placed, please try to re order or contact support as stated above.
Thank you. Iwill try again one of these days!
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