9 Replies Latest reply on Jul 7, 2016 1:06 PM by johnrellis

    Import dialog shows Macintosh HD multiple times…

    coreygo

      Greetings Community,
      I'm seeing the following bug on the following system info. Haven't found a workaround and haven't found similar reports on the Adobe forum. Is anyone seeing this and if so, any workaround? It has been like this through multiple releases now!
      Best,
      Corey
      Screen Shot 2016-07-07 at 10.24.15.png

       

      Lightroom version: CC 2015.6 [ 1078672 ]

      License: Creative Cloud

      Operating system: Mac OS 10

      Version: 10.11 [5]

      Application architecture: x64

      Logical processor count: 4

      Processor speed: 2.4 GHz

      Built-in memory: 8,192.0 MB

      Real memory available to Lightroom: 8,192.0 MB

      Real memory used by Lightroom: 354.7 MB (4.3%)

      Virtual memory used by Lightroom: 2,912.2 MB

      Memory cache size: 1,035.4 MB

      Maximum thread count used by Camera Raw: 4

      Camera Raw SIMD optimization: SSE2,AVX,AVX2

      Displays: 1) 2560x1440, 2) 3360x2100

       

      Graphics Processor Info:

      Intel Iris OpenGL Engine

       

      Check OpenGL support: Passed

      Vendor: Intel Inc.

      Version: 4.1 INTEL-10.14.66

      Renderer: Intel Iris OpenGL Engine

      LanguageVersion: 4.10

       

      Application folder: /Applications/Adobe Creative Cloud/Adobe Lightroom

      Library Path: /Users/corey/Pictures/Lightroom/Lightroom Catalog.lrcat

      Settings Folder: /Users/corey/Library/Application Support/Adobe/Lightroom

        • 1. Re: Import dialog shows Macintosh HD multiple times…
          coreygo Level 1

          Also, right clicking to see if there's a MRU list to clear or something and I get a lovely error…

          Exception Name: LuaRunException

          Description: Expected object of class NSMenu at index 1, got value of type no value.

          User Info: {

              LuaErrorCode = 2;

          }

           

           

          0   CoreFoundation                      0x00007fff912124f2 __exceptionPreprocess + 178

          1   libobjc.A.dylib                     0x00007fff93749f7e objc_exception_throw + 48

          2   CoreFoundation                      0x00007fff91212439 -[NSException raise] + 9

          3   AgKernel                            0x000000010e3d8e17 AgTransitQueue_enqueueToQueue + 3946

          4   AgKernel                            0x000000010e3dcadb AgExceptions_setThrowHook + 230

          5   AgKernel                            0x000000010e3c06f8 lua_gethalts + 524

          6   AgKernel                            0x000000010e3b93d5 lua_error + 9

          7   AgKernel                            0x000000010e3d3243 AgLua_errorText + 141

          8   AgSubstrate                         0x000000010e50fad0 AgLua_checkPushReleaseCObject + 683

          9   AgUI                                0x000000010e418f6f AgMenu_popUpContextMenuL + 52

          10  AgKernel                            0x000000010e3c0e15 lua_gethalts + 2345

          11  AgKernel                            0x000000010e3cf55d luaopen_table + 7499

          12  AgKernel                            0x000000010e3c10e1 lua_gethalts + 3061

          13  AgKernel                            0x000000010e3b90f1 lua_call + 37

          14  AgSubstrate                         0x000000010e512c31 AgValue_callWithValues + 313

          15  AgUI                                0x000000010e423ab0 reorderChildWindows + 21000

          16  AppKit                              0x00007fff9674a634 forwardMethod + 126

          17  AppKit                              0x00007fff969cefae -[NSView rightMouseDown:] + 152

          18  AppKit                              0x00007fff9674a634 forwardMethod + 126

          19  AppKit                              0x00007fff969cefae -[NSView rightMouseDown:] + 152

          20  AppKit                              0x00007fff9674a634 forwardMethod + 126

          21  AppKit                              0x00007fff969cefae -[NSView rightMouseDown:] + 152

          22  AgUI                                0x000000010e4254a8 reorderChildWindows + 27648

          23  AgUI                                0x000000010e428535 reorderChildWindows + 40077

          24  AppKit                              0x00007fff9674a634 forwardMethod + 126

          25  AppKit                              0x00007fff969cefae -[NSView rightMouseDown:] + 152

          26  AgUI                                0x000000010e4254a8 reorderChildWindows + 27648

          27  AgUI                                0x000000010e45713b callFunction + 10862

          28  AppKit                              0x00007fff96d8eb15 -[NSWindow _reallySendEvent:isDelayedEvent:] + 2108

          29  AppKit                              0x00007fff967cd539 -[NSWindow sendEvent:] + 517

          30  AppKit                              0x00007fff9674dac7 -[NSApplication sendEvent:] + 2683

          31  AgUI                                0x000000010e473eaa AgColorUtils_sampleScreen_L + 6491

          32  AppKit                              0x00007fff965b4df2 -[NSApplication run] + 796

          33  AppKit                              0x00007fff9657e368 NSApplicationMain + 1176

          34  Adobe Lightroom                     0x000000010e39c0ae main + 974

          35  libdyld.dylib                       0x00007fff86c495ad start + 1

          • 2. Re: Import dialog shows Macintosh HD multiple times…
            johnrellis Most Valuable Participant

            Try resetting LR's preferences: http://www.lightroomforums.net/showthread.php?25197-Resetting-the-lightroom-preferences-fi le-updated. That often fixes things when LR's user interface goes wonky.

            • 3. Re: Import dialog shows Macintosh HD multiple times…
              coreygo Level 1

              Thanks… will do once it's writing XMP data. BTW, the LuaRunException above is repeatable by right clicking the darker gray just to the right of the left scroll area.

              • 4. Re: Import dialog shows Macintosh HD multiple times…
                coreygo Level 1

                Same behavior post full reset using Shift+Alt/Option on startup.

                 

                I suspect it's a problem with how Lightroom builds it's online/offline source list for local and network URIs.

                • 5. Re: Import dialog shows Macintosh HD multiple times…
                  johnrellis Most Valuable Participant

                  If you make a new test catalog, does the problem occur?  If not, that might suggest a workaround that would preserve your current catalog.

                  • 6. Re: Import dialog shows Macintosh HD multiple times…
                    coreygo Level 1

                    My thoughts as well, I moved the catalog folder right after I reset settings to be sure. Still occurs. The duplication appears in the Destination file location dialog area to the right side as well. Do MVP's get to file bugs against source?

                    • 7. Re: Import dialog shows Macintosh HD multiple times…
                      johnrellis Most Valuable Participant
                      I moved the catalog folder right after I reset settings to be sure.

                      Did you actually make a new catalog by doing File > New Catalog?

                      • 9. Re: Import dialog shows Macintosh HD multiple times…
                        johnrellis Most Valuable Participant

                        You can file a bug report in the official Adobe feedback forum, which is where Adobe asks that all bug reports from customers be filed: Photoshop Lightroom | Photoshop Family Customer Community. Adobe product developers actively participate in that forum and read all the posts, though they respond to only some of them.