0 Replies Latest reply on Jul 7, 2016 11:21 AM by yaffem89748467

    InDesign (Mac) and SMB 3.0

    yaffem89748467

      We are having trouble with being able to access .INDD files directly off a windows 2012 R2 server.  Only InDesign the entire range of the rest of the applications work just fine.

       

      Error message: "Cannot open the document <name>.  You likely may not have permission or the document may be open already.

       

      Forcing it to use SMB 1.0 works but have recently discovered it has been causing shutdown issues.

       

      Any help with this issue would be appreciated we have called Adobe several times the only response is to work off the file locally or purchase software that effectively checks the file in/out.

       

      BTW: We have disabled deduplication for .INDD files and all AV scanning (ESET).