I have a new computer and wish to install my Old Indesign CS3 on it
I have done this before(Sept. 2009) and then I required assistance from tech support.
At the time I had to do Challenge and Response code because it wouldnt accept my
Pagemaker 6.5 Serial number to prove I am allowed to use an upgrade install.
A screen shot of the challenge screen is attached
I tried to do this via the chat service but they dont support older products.
Is any of this service available today?
I suspect I will need to get an actual employee to do this if the service is still available
You have two problems: Adobe doesn't provide support for old software. And it's likely that CS3 won't install on a new computer.
You haven't told us what operating system you're running.
The only way the user could communicate with Adobe support would be by chat. Based on all the conversations I've read about in the Creative Suite forum (which I monitor regularly), it's highly unlikely they would find a support person who would even listen to what they have to say after they typed "CS3" or "Pagemaker". Seriously. Those folks are following scripts and it's not in their script.