1 Reply Latest reply on Jul 11, 2016 4:37 AM by Nanaky

    Unable to Recover Digital Editions Account

    peterc48256546

      I have several devices licensed for Digital Editions.  I used an email address to create the Adobe ID and that email account has been closed.  I forgot the password I used for my Adobe ID and now I need to de-authorize a couple of old devices and authorize some new ones.  The problem is that I need the password.  When I use the "Forgot Password" option on the Adobe sign-in page, they send an email to the closed email account.

       

      I tried Adobe's on-line Chat without success.

       

      Can anyone help?