1 Reply Latest reply on Jul 9, 2016 1:40 PM by dj_paige

    Installation of Lightroom 6

    moegross

      I have a MacBook Air running X El Capitan ver. 10.11.5 (15F34).

      I purchased Lightroom 6 from Amazon, and got the CD in the mail.

      Since my Mac does not have a disc drive, I used my old MacBook Pro to copy the disc onto a USB stick. Plugged it in and ran it from that stick.

      I registered it and it proved to be genuine.

      Tried installing it and got an Adobe Genuine Software Verification Failure message. Said my product appears to be counterfeit.

       

      Below, I have laid out what I did as per what was suggested in one of the forums

       

      Click on the below link and download Adobe Application Manager and install the same .

      http://download.adobe.com/pub/adobe/creativesuite/cc/mac/ApplicationManager9.0_all.dmg

       

      Once the installation process is completed, installation box will disappear.

      Then open " Applications" folder and locate Adobe Application Manager launch icon and double click on it and update.

      It will launch Adobe Creative Cloud app. Quit it .  (NOTE: I don't have Creative Cloud, so it was not launched)

      Make sure to Force Quit Creative Cloud process from Activity Monitor .

      Then try to install Lightroom , it shud work.

       

      After doing all of the above, still ended with same Failure message.