I own a license for LR 6 perpetual, and also have CC installed via my work on the same Apple Mac machine running OS10.10 (the CC does _not_ include Lightroom CC for some reason). NB I don't have management of the adobe id for the work CC, but can sign in on the account which administer LR6.
In LR 6.0, I am signed into the account to which the PP LR6 license is attached, however the 'Help -> Updates...' word is greyed out (see pic)
I've signed in and out, reinstalled etc, but after downloading the 'setup.img' '6.6/2015.6 patch from https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html
and running the AdobePatchInstaller.app I get an 'Update Failed' error (see pic). I've disabled all firewalls etc while attempting this.
Any ideas on how to resolve this?
Hi Tom, it looks like your user account password is not sufficient. I think you will need to ask your company admin to authorize the update or to provide you with an admin password.
Hmm, thanks, but I have admin rights on the machine, and the LL licence is in my name, so not sure how any company admin could do WRT this?