1 Reply Latest reply on Jul 12, 2016 3:00 AM by Nanaky

    Adobe DE is just unusable


      Why don't you make this program where it is usable? I see many unanswered questions regarding my problem, and still the program is not fixed nor the questions addressed. I must conclude that there IS no answer nor solution to the inutlity of this program. I have been reading all the information aboutauthorizing ADE, de-authorizing, and reauthorizing. I even changed my user ID here at adobe.com to an email that I KNOW has never been used, but this **** program still tells me it cannot authorize my computer since the email has been used before. It's probably time to just give up and throw it out, isn't it?

        • 1. Re: Adobe DE is just unusable
          Nanaky Level 5



              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.




              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.