8 Replies Latest reply on Jul 15, 2016 6:15 AM by Willi Adelberger

    InDesign is the only app that will not update in CC

    craig2527

      What would prevent InDesign 11.0 not showing there is an update (11.4) in my CC app?

      I have completely uninstalled everything twice and all the other apps update perfectly each time but InDesign still will only download the 11.0 version on this Mac Pro. My other 2 computers updated all their CC apps ok.

      I have contacted Adobe and also our I.T. people here at work and both their solutions is to repackage and try again but I keep getting the same result.

      I get no error at all when launching each time.

      Is there some buried preference in the computer that is not getting uninstalled??

      This is a University computer so I only have so much administrative access but it looks like if I want this solved it will be up to me to find the answer.