I recently acquired a Panasonic DMC -TZ100 and am finding it difficult to convert my RAW images using Photoshop Elements 13. I have downloaded the latest update of the Adobe DNG Converter software but am still receiving the 'unable to open' message.
The Panasonic SilkyPix software which is supplied with the camera is not at all user-friendly. Is there any way of using Adobe software to edit these RAW images please?
You did download at least version 9.5 of camera raw? You also converted your files to dngs before trying to open them in Elements?
The TZ100 was first supported in Camera Raw 9.5
According to the Adobe compatibility table (link below), Elements 13 is only compatible with Camera Raw up to version 9.0.
Based on that, you'll never be able to open Raw files from the TZ100 in Elements 13.
You'll either have to upgrade to Elements 14 or use the DNG converter.
I have downloaded the latest update of the Adobe DNG Converter software but am still receiving the 'unable to open' message.
Are you familiar with the DNG converter workflow? You use it to batch convert folders of Raw files to DNG format, not individual files.