I am using a Canon 1DX Mk II, with the latest firmware version .02 and I can not seem to get away from the following message: 'preview unavailable for this file'. It consistently shows up on my camera when I attempt to upload images from LR CC 2015.
I am becoming more desperate to find a solution. Canon has been very helpful and worked with me to insure that the latest camera firmware is properly installed but i continue to receive this message stating that RAW images I am attempting to upload can not be previewed.
I have talked to Adobe phone representatives now at least two times and they continue to say it must be a camera issue, which i seriously doubt.
I am a Mac user with OS X El Capitan, Version 10.11.5 as my system. I have additionally installed the latest OS camera support drivers.
I am looking for any assistance I can find.