5 Replies Latest reply on Jul 18, 2016 3:53 PM by Steve Grisetti

    Narration Tool crashes with USB microphone (Mac)

    svenjal35250467

      I am using Premier Elements 13.1 on a Mac with OS X Yosemite. When I want to do a Narration using a U37 USB external microphone, it always crashes once it is done with the countdown. I have no problems using the built in microphone and colleagues using a Window machine also don't have any issues using the external USB microphone. I have selected the microphone in the Audio Hardware preferences and see at the sensitivity bar that it is working. Any suggestions what to do? Is the microphone not compatible with the software or the Mac or the combination of both? The microphone works with other Audio Softwares but I need it to work for Adobe Elements. I am aware that there are some postings out there about the same or similar issue but haven't found a solution, yet.