3 Replies Latest reply on Jul 15, 2016 3:01 PM by hl80129989

    Cannot install ADE

    lisaburnell

      I've just bought a ebook online and cannot access it without ADE. I've downloaded both 4.0 and 4.5, and neither will install. The exe files download, and when I open them to click run it asks for an administration password or the option to choose the current user of the pc. Which I select, as there is only one admin for my pc. And every time I receive an error report saying "the installer requires administrative access" - what else can I try? I'm now unable to return my ebook, so, what are the options?