4 Replies Latest reply on Jul 14, 2016 2:00 PM by billd47072535

    InDesign CS6 immediately closes on open


      I installed InDesign CS6 on a new Windows 10 system. It worked fine in my previous Windows 7 installation before I upgraded to windows 10 and reinstalled the program. But now it crashes every time. This is a clean install. I have renamed the InDesign SavedData and the InDesign Defaults files as recommended on the forum—no change.

      The InDesign program applies the addins etc, then displays the program window momentarily and starts to display a blank dialog box. Then simply closes. The same result happens when I run it as administrator.

      I reinstalled the software without any change. I tried launching while disconnected from the network without effect.

      I am looking for the solution...help appreciated.