When you sign in to stock.adobe.com you will see the number of available licenses at the top right of the page. License history will show images you have licensed.
You have used 4 licenses and have 27 left.
Hope this helps.
Couple of things to check
You are signed in with the same Adobe ID used to post on the forum?
On the dropdown beside your name, the personal account is selected?
If yes for both, please try signing out from stock.adobe.com, clear your browser cookies/cache and sign in again.
Let me know how you get on.
No change. Now, for the first time tested on Ubuntu in Chromium. The same account.
(As you wrote about 4 downloaded pictures and 27 remaining photos. Last Photo downloaded today (still work).
Everything works without a problem, but does not appear balance.
Informs mainly as a tip for a possible error correction. It's not a complaint. Thank you for the information on the verification of the balance.
Thanks for highlighting this issue. Our Engineering team are currently working on the fix.