3 Replies Latest reply on Jun 21, 2017 10:32 PM by maxe71128678

    Audio track lost when uploading to Facebook


      I am using Premiere Element 14 to create a video which I will upload to Facebook. In my video I have a music background, which sits in the music track, and the voice that is the track with its video. When I export the completed video to my computer everything works fine. However when I upload the video to Facebook the voice in the video clip gets lost and you can only hear the music. This happens if I upload the video that worked perfectly in my computer or when I have Premiere upload directly to Facebook. The same thing happens when I copy the exported video, that worked perfectly on my computer, to my Galaxy S7; no voice only music.


      Any help will be appreciated,