I migrated from Dollar Photo Club, I just tried, for the first time, to download an image, actually, it happened on 2 of the 3 images I downloaded. The first one came down as JPG, NO PROBLEM! The other two came down as .AI??? I don't have the software to view them NOR do I want to buy it, I WANT my downloads in JPG format just like I was getting from DPC. I am very disappointed that phone support is not available for this product, DPC had it, needless to say, I am FRUSTRATED!
Someone Please Help!
Kindly refer the thread below where the query has been addressed:
Also refer :