13 Replies Latest reply on May 23, 2017 5:27 PM by ee9950094

    Cannot uninstall Adobe Digital Editions 4.5 from Mac.

    ee9950094

      Hi folks. I am on a Macbook Pro running Yosemite OS version 10.10.5.

       

      I cannot uninstall Adobe Digital Editions 4.5 from my Mac.

       

      Things I have tried that do not work:

      - dragging the application (with all associated folders) into the trash and emptying the trash

      - pressing the "eject" button on ADE in the finder, then dragging application into trash and emptying trash

      - downloading and running CC cleaner

      - searching for all related files on computer and deleting

      - re-downloading Adobe Digital Editions 4.5, deleting the application, and emptying the trash

      - force quitting and re-launching Finder

      - hiding ADE from Finder sidebar

      - ejecting ADE (it just comes back)

       

      Although the application is presumably "deleted," it continues to show up like this in EVERY SINGLE FILE FOLDER on my computer.

      Screen Shot 2016-07-14 at 6.25.15 PM.png

       

      The only remaining trace of this program on my computer exists here, but it refuses to allow me to delete it:

       

      Screen Shot 2016-07-14 at 6.32.11 PM.png

       

      When I click to open Digital Editions 4.5 Installer.pkg, it simply makes me reinstall again.

       

      I would greatly appreciate any suggestions for getting this terrible program off my computer. Thank you.