1 Reply Latest reply on Jul 17, 2016 11:57 PM by Nanaky
      • 1. Re: "Error getting license" - suddenly unable to open epub files borrowed from library
        Nanaky Level 5

        Windows:

         

            Close all applications.

            Choose Start > Run.

            In the Open text box, type regedit and then press Enter. The Registry Editor opens.

            In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

            Select the Adept key.

            Choose File > Export.

            In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

            Right-click the Adept key and choose Delete.

            In the Confirm Key Delete dialog, click OK.

            Close the Registry Editor.

            Open Adobe Digital Editions and reauthorize.

         

        Macintosh:

         

            quit Adobe Digital Editions.

            Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

            If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

            Open Adobe Digital Editions and reauthorize.