1 Reply Latest reply on Jul 19, 2016 12:49 AM by Sheena Kaul

    Is it possible to refund a licensing mistake?

    scifivision

      I was trying to see how much a standard license for a single vector was if you aren't a member (I'm using the trial). I didn't realize that it wasn't going to tell me the price, and when I clicked on the license it "bought" the license, which I didn't want. I have not downloaded the item, or even the item preview for that matter. Is there a way to undo it so I still have the set amount of free downloads?

       

      ETA: Mistake was #98600119