16 Replies Latest reply on Jul 27, 2016 1:28 PM by Didi_Hirsch

    Adobe not listening! 2.5 years of complaints and no bug fix! Delay when switching from Selection tool (V) to Type tool (T) in CC

    Didi_Hirsch Level 1

      Every version of InDesign CC so far has had this bug:

       

      When switching from the Selection tool (V) to the Text tool (by double-clicking in a text box) there is a 1-2 second delay before you can select text.

       

      Steps to reproduce bug:

      1. Make a text box and fill with text
      2. Select the Selection tool (V)
      3. Double-click inside the text box so that you see a cursor
      4. Immediately try to select text

       

      Results:  You have to wait 1-2 seconds before you can select text.

       

      Expected results:  There should not be a delay.  There was no delay in the Creative Suite versions (CS1-CS6).

       

      Using Windows 7

      16 GB RAM, Intel i7 3.4 GHz processor.

       

      I had the Adobe support representative test this on their system and they were able to confirm it.

       

      **********

       

      I first became aware of this issue in early 2014. Adobe said that it was a known issue and that they were "working on a solution."

       

      So, I checked in with every new "update" and the issue had not been resolved. Every time I talk to a representative, they say they are "working on it."

       

      Adobe is the industry-leading software manufacturer, yet their engineers cannot fix a simple bug and make the software run like it already had for decades?

       

      After 2 and a half years of listening to "we are working on it," I officially do not believe that they are working on it. Their reputation has been severely damaged in my opinion and I do not like the direction the company is headed in.

       

      Shameful.