2 Replies Latest reply on Jul 18, 2016 3:25 PM by joh97569081

    Will not launch or connect to validate serial

    joh97569081

      Bought a copy from B&HPhotoVideo and installed everything, they program says it cannot connect to verify the serial number. It allows me to install the program, but at launch, it once again asks me to connect to verify. Despite being online, the program acts as though it cannot connect. There is no offline verification option. The program also will not launch at all, even in trial mode. Have done everything, from uninstalling and reinstalling to trying to locate and delete old temp files,nothing solves the problem.