If uninstalling alone did not get rid of this problem, I would run Adobe's "Cleaner" tool after uninstalling. A normal uninstall operation always leaves some stuff behind, this tool will remove anything that is related to Adobe Acrobat or the free Reader:
Unfortunately, the Cleaner tool is only available for Windows.
I just ran the cleaner tool and reinstalled, but still have the same issue.
I am having a very similar issue to coach 23 it. I bought the software. Downloaded it. Installed it on a brand new PC.
But I can't edit PDFs or export data from them into Excel. I've tried EVERYTHING on the troubleshooting page. Nothing works. The link you provide above puts me back in that section. There is no phone support or chat for Acrobat Standard DC. Other suggestions???
I am planning on calling the credit card company to reverse the charges and reporting them to State Attorney General. This is ridiculous.
You should be able to get support (via chat or phone) for Acrobat Standard. The web page actually never asks for Standard vs. Pro. All you need to do is answer a few questions until you get to a page that shows a "Still need help?" at the bottom:
Once you click on that, you should see the different support options:
What exactly happens when you try to edit a PDF file? Does that happen with all files, or just some documents?